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Welcome to Duragadget

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Returns Policy

Duragadget Europe LTD cares about your experience with our service and products, which is why we are dedicated to providing you with the highest quality goods and best customer support possible. Please do not hesitate to get in touch with us, using the details provided on our Contact Us page.

We operate a simple no quibble returns policy within 28 days;

  • If you are not happy with your product or have changed your mind about it, we will offer you a full refund (minus postage for returns) or alternatively send you a suitable replacement, provided the product is returned in the original condition it was sent in.
  • If an item received from Duragadget Europe LTD is damaged or an incorrect product, we will happily offer a full refund (including postage) or send a suitable replacement, once the damaged/wrong good is returned to us via our address which we will provide you with if applicable.

Please contact us before trying to return an item

We shall make the reimbursement as soon as possible and in any case within the period of 30 days beginning with the day on which notice of cancellation was given.

Our returns policy is covered under Jersey Law. For more detailed information regarding this, please see our Terms and Conditions.