Shipping and Returns
We offer Free Shipping to all UK orders! Shipping costs for all orders to all other countries are based on the weight of your order and the country. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. We currently offer delivery to the following countries, Please note that we cannot guarantee delivery to international destinations, and delivery standards vary by country.
- Czech Republic
- United Kingdom
- United States
Duragadget Europe LTD cares about your experience with our service and products, which is why we are dedicated to providing you with the highest quality goods and best customer support possible. Please do not hesitate to get in touch with us, using the details provided on our Contact Us page.
We operate a simple no quibble returns policy within 28 days;
- If you are not happy with your product or have changed your mind about it, we will offer you a full refund (minus postage for returns) or alternatively send you a suitable replacement, provided the product is returned in the original condition it was sent in.
- If an item received from Duragadget Europe LTD is damaged or an incorrect product, we will happily offer a full refund (including postage) or send a suitable replacement, once the damaged/wrong good is returned to us via our address which we will provide you with if applicable.
We shall make the reimbursement as soon as possible and in any case within the period of 30 days beginning with the day on which notice of cancellation was given.